Michelle W.
This product is amazing! I purchased 2 feeders, this one and another one from a pet store. My cat was able to knock food out of the other one but this she couldn’t get anything out. Performs exactly how it should. Sadly my dog ruined my feeder but they have the best costumer service and was quickly able to get my issue resolved! 10/10 recommend
Michele C.
I bought two of these feeders and I really liked them until one of my dogs broke the lid. The best things was the company was awesome to help me with the damaged item. Without a second thought I would deal with this company again and continue to buy their products
Bonnie L.
AWESOME Programmable feeder! Best decision I ever made for my cat……and me! She loves her new feeder and I never have to worry any more when I am gone. I also use it while I am at home and it has made both of our lives so much less stressful!!
Thank you for such an awesome product!
RaeJean B.
Product is very helpful when I work all day and know the cat will be fed.
It is VERY loud when dispensing ...the only big downfall to the product.
Michael B.
Excellent product, immensely helpful with our pets. Customer service is also top notch and was very helpful when my feeder had a problem. They stepped up and resolved issues quickly. Thank you Wopet.
Kathleen H.
Wish it was easier to see to program ,takes a flash light to see what's goin on, but it's so nice I don't need to get up at 6 to feed my cat, it does it, all it all I like it.
Sarina F.
The first cat feeder we got had worked well for a couple of weeks; then the program had glitches, kept on feeding. I contacted the customer support. Have to say that they provided the best customer service I have experienced . They responded fast. With proof I provided, they verified and provided replacement. The whole process was smooth and comforting. Good Job!
Thomas B.
These feeders work very well. As advertised. You have to program them right, but once you do they are great. The voice recording for calling to your dog to come get dinner does leave something to be desired. I could hardly understand it, I hope the dogs do :-). I guess food talks louder than words.
Trish G.
The cats love it. Easy to use and i dont have to worry about hes feeding the babies when im not home. Love it!
Julie A.
This is a great feeder. However, it would be helpful if the instructions for replacing the large food dispenser with the small dispenser began with: "Pull out the the hopper (that holds the food) from the frame to get access to the dispenser."
This may seem obvious but the hopper fits snugly into the the frame so that it does not look like you can remove it. Also, the picture does not differentiate between the hopper and the frame that contains it.
Wil L.
Fantastic feeder. It feeds our cats as scheduled with an appropriate meal size.
Wil L.
Outstanding feeder. It’s easy to program and set up.
Stephanie D.
Nice machine, holds a good amount of kibble. Feeding tray is large. Dispenses equal amounts at each mealtime.
I wish that the outlet on the machine was recessed so that, when the cord was plugged into the machine, it could sit flush with the wall.
Cheryl B.
Works well. I like that you can control the actual amount dispensed. The parts clean easy and don’t get really dirty.
NAJMUS S.
Very reliable. Allows us to leave home for longer.
Jack W.
Being able to see my pets and is cool while I am away at work. I was able to take this picture of them and talk to them. I purchased two and forever this pet feeder has changed my life. I would recommend it!!
lucinda r.
I've had the pet feeder for a couple weeks. It is working dependably. I bought it so we could leave him with a sitter sometimes. After the kibble comes down in the morning, he takes two bites and then comes to wake us up so we can watch him eat!
Cats.
Edward O.
I love this feeder but I have one cat that likes to lick when eating and he ends up making a mess . Maybe if the sides of the dish were taller it would be perfect ! But all in all a wonderful buy !
Jacki M.
It’s been working fine the last year. We typically only used when gone for a few days. Now is not working at all. Does put out food but only one cycle goes off for one dispense portion. Even though the setting says 4 dispenses. Was going t throw away but would like help troubleshooting
Jennifer B.
Love this product!! I no longer have to worry about my cats missing a feeding. It was super easy to program. My cats were a little skittish of it at first, but now they come running as soon as the first piece of food hits the bowl.
Vicki V.
Great product but it's very loud
Stacy S.
I have loved my Wopet since the day I got it, almost two years ago. Not only does it take the worry out being away from home, I can set the food portions to make sure my sweet boy gets the right amount of food for his body weight, which eliminates the worry I used to have when I was feeding him manually.
This is silly but it also matters to me that it looks great in my kitchen, so clean and minimalist :)
What's genuinely remarkable about Wopet though? Their customer service. I had been having trouble with the food not dispensing recently so I emailed them. I've been utterly impressed with how wonderfully responsive and reassuring they have been. Never have I ever had a better experience. First of all, I heard back (after business hours) right away, less than 2 hours I think. Then we corresponded back and forth as they walked me through several trouble shooting steps, and each time Ben closed the email by asking me not to worry and assuring me they would help me. So nice to hear that. A real, human response. Anyway, we could not solve the problem and to my surprise, he then offered to send me a new one. I hadn't known I could get a two year warranty because I bought through Amazon, so I didn't have one in place but they honored it anyway. Amazing.
If you are wondering about a Wopet, do yourself a huge favor and just order one. Outstanding product, outstanding service.
Debbie C.
Our lid broke after only around 8 months. Our dog is a little rough. We have had to figure out how to secure the feeder to the wall so he doesn't knock it around. I emailed and asked if I could purchase a replacement lid and was told yes. Well, WOPET didn't just send me a replacement lid, they sent me a whole new unit!!!!! EXCELLENT customer service!!!! Highly recommend this company!!
Kathy N.
Love this automatic pet feeder! I use it for my pet rabbit and it is perfect for him. I would recommend to use the smaller ring feeder since rabbit pellets are smaller than dog and cat food. Your pet would love you for purchasing this item especially if you have to be gone long hours of the day for work. Another plus about this item is that it can be battery operated as well so if the electricity shuts down the feeder will continue to work by batteries. (Or if you have a rabbit like me you don’t have to be afraid of them biting on the cord when you use batteries) Overall, I Definitely recommend this item for your pet ! My sister and I both have one and it has made our lives so much easier. I can’t wait to upgrade in the future and see how their other products work.
Charles H.
Food is always available when she wants it.
Jessica S.
I was really hesitant to go this route as I don't love "devices." However, my three cats are VERY adamant that they be fed at 5:30 in the morning, and the effect on my sleep was becoming apparent. I bought three of these feeders and it is sincerely THE BEST decision I have made in a LONG time. I _LOVE_ them. I've only had them a few weeks, but so far they work GREAT, and the cats instantly learned that the machines were feeding them now and they leave us gloriously alone in the morning. It's literally the first time I've been able to sleep til 7 in a couple years!! Worth EVERY penny. They are extremely easy to set up, I love that there's an option for battery OR plug in, the design is nice and minimal, and the fact that they can be set for multiple meals of different sizes is SO convenient. The construction feels solid and of quality. I also kind of love that you can record a voice message calling your cats to the feeder. I'm telling everyone I know about them. Glad I did some research and found these!
Vicki G.
This has taken the guess out of over feeding my cat. Also allows us to go away for a day and not worry about if our cat is being feed.
Dorothy C.
I purchased this feeder and immediately loved it. Don't know why I didn't buy one sooner! It allows us extra sleep in the morning, since the cat knows she'll be fed whether we are up or not. Batteries last forever (mine is not near an outlet) and it holds a lot of food. My first one quit working after about 6 months and I emailed customer support. They immediately emailed me back with troubleshooting tips, but none of them worked. When I told them it was still not working, they shipped a new one and I received it within a week. Great product and great customer service. I'm happy and the kitty is happy :-)
Matthew B.
I wasn't sure it would be large enough but it is! I have an Alaskan Shepard and he eats a good deal but this holds 3-5 days worth depending on what kind of food we're feeding him. The only reason I gave it a 4 instead of 5 is because I wish the recording was louder when it played.
Sanjeev S.
I purchased this in October, 2020 and our little puppy loved it from the first day. She enjoys the surprise 'here comes the food' experience and the little voice calling her name. A very well made product! Now, here's the best part - It suddenly stopped working and I contacted support via email and the response came in just after 5 minutes eager to assist in anyway they could. We tried a couple of suggested steps and Wopet offered to send a brand new replacement. That's what I call best in class customer support. I'm a customer for life with Wopet. Thank you Camille, Sherry and the entire team at Wopet.
Connor R.
I have had a Wopet feeder for about 10 months and it fed my cat Bennie well for those 10 months. Then all of a sudden it stopped working. Their customer service to tackle the issue was amazing! I received my new Wopet, after some troubleshooting, a week after I contacted them!
Charles G.
Much easier to program than my previous feeder but would like to have one that feeding size is even smaller , perhaps half of present smallest feeder option
Lori L.
My dog eats twice a day and I am going on vacation so I bought this to make sure that if someone could get there exactly at the time that he eats, he will have his food. Trying it out for at least a month before I go away and I LOVE it !!!! Easy to program and works great !!!!
Amy E.
I bought another brand's auto feeder which was way to easy for my savvy kitties to break into and it was bulky. The wopat model is perfect. They can't break in and it has a sleek design.
Dale P.
I bought two, one for each cat. They love them.
David W.
We love it. Borrowed one from friends several months ago to feed Rex The Cat while we went camping. Ordered our own, love it. Rex does too.
Lucy K.
This feeder is very easy to set up and adjust as needed. My cat loved it from day one.
Mikael P.
We had two of these we had purchased from Amazon previously and really like. They prevent our cats from being able to help themselves to food all day. They seem pretty durable, and I love the feature to plug them in and not have to run off battery 100% unless a power outage occurs, and the battery provides peace of mind in case of power outages when we are away from home.
On a purchase note: I decided to purchase directly from WOPET because I am trying to move away from Amazon purchases after the bad press they received around COVID-19 employee treatment. Unfortunately, the feeder arrived in an Amazon box despite paying $10 more than it was listed on Amazon's site. I really hope that $10 went directly to WOPET since our intent was to make sure WOPET received more profits.
Patricia B.
Really like how I don't have to worry about feeding my cat, it does the work so he's happy
HITOMI M.
After one year of purchase, it stopped working consistently, perhaps due to sticky food pieces being trapped in the mechanical parts and preventing the rotating piece from moving. I washed and cleaned the bowel and food tray and dry wiped the main base unit. I will see if this helps.
Avery
I have purchased my second feeder for my second cat. Very user friendly and helps me solve my cats odd eating habits.
I also accidentally either misplaced or threw out the small portion food dispenser. I contacted the customer support via email and within 24 hours they responded and said they would send a replacement free of charge ASAP.
Overall I am very satisfied with the product and the company.
Tina Y.
Works perfectly! I like that the lid locks in place and that the programming buttons are on top of the unit, but under the protection of the lid. I use it for a cat. I believe he would prefer a round bowl tho.
Carolina T.
I love this feeder! I bought it for my cat before I left on vacation, and it was the best purchase ever! My cat is on a food schedule, and I love that I don’t have to worry about giving her the food anymore! 10/10 recommend!!
Jaleene J.
My two cats love this feeder. Its extremely helpful when I work long days or have to travel. Its nice to have a peace of mind that my cats are well feed every single day. Its also extremely nice that theres portion control. My oldest cat even lost a few pounds! 10/10 would recommend!
DAVID R.
Pretty happy with the product I do recommend though that you measure the amount being dispensed to figure out the appropriate portion size especially if your dog or cat on a specific diet
I found the conversion to be a little off and also depends on the exact size of your kibble it’s going to vary a little bit. For me with small dog kibble 1/4 ounce of food is setting 3 with the small food wheel.
Dave
Love the feeder and their incredible product support. I had misplaced the L portion feeder wheel and they shipped a replacement immediately. Very satisfied with the feeder and professional support group!
Deanne
We bought our feeder last August and it has been lifesaving for our blind dog. Hearing my voice and announcing feeding time has been great for her. We were having some problems with the wheel not advancing correctly during feeding time. I contacted WOPET and they responded within 24 hours. The customer service representative gave me some suggestions on how to fix the issue, however the issue did not correct itself. They ended up sending me a new feeder (no charges at all), it arrived within 2 weeks! It is SO nice to deal with a company that stands behind their product and has great customer service. Thank You WOPET for making our dogs life so much better, and for your prompt responses and customer service!
Elizabeth P.
I really love it! We bought the food dispenser for a long weekend vacations and really works. After that trip I really felt in love of it, because I don't have to weak up at 6 am to feet my cats, and we can control the portions of food during the day and maintain your cat's diet.
The only problem that we have, if that one of the feeder dispenses food earlier than planned hour, so one of my cats eats before than the other one. I contact with support to make valid my warranty, and they answer fast, and they going to send me a new one.
burt s.
Great product for my cat that can only had very tiny meals due to regurgitation..Unfortunatly he threw up right on the usb power adapter and power strip and broke the power adapter..I emailed customer support and they were mind enough to send me a replacement..
Great Product and Great Company to deal with!
Alan B.
Although we never had much luck with the speaker and recorded voice option with the 7L feeder, the other options work really well. I especially like being able to set the time for Breakfast, Lunch, and Dinner and even a fourth meal.
Unfortunately, our unit stopped working only a few months after we put it into service. Our cats were sad, and so were we. I contacted Wopet through email and they are shipping a new unit to us. Yay!! The cats and their owners are looking forward to getting back into business on the feeding. Thanks for the great customer service!!
Brandon D.
Love this product! The wopet feeder is the best automatic feeder I have used. I highly recommend this product to everyone.
Courtney C.
Love this design. Just set it up today with a timer to feed my chubby cat at 2130 so I’m excited to see it in action
Alyssa W.
We absolutely love our feeder!!! It makes it easy to make sure our cat doesn’t over or under eat. Plus he can’t get into it and pull food out. It works plugged in and with the battery. We have had no problem with our machine. The reason there is no bowl is because our dog ate it, but wopet has been awesome enough to replace that part. Thank you for greatness!!!
Robin S.
Its such an excellent feeder. A great size and now I can go away and cats are happy! Customer service is also very excellent.
Mikle A.
I think the product is great but this review is more for the exceptional customer service that I experienced. I bought 2 Wopet feeders last year in October. One of the feeders stopped working. I notified the company about the broken feeder. Sherry from Wopet responded same day and asked for a picture of product and my address. After I did that she assured me that a new feeder will be sent to me. All within two days. The feeder was at my doorstep in 4 days. I wish more company’s customer service was this way. Great job Wopet, keep it up.
John L.
This is the best automatic feeder I have ever owned. It's easy to program and keeps my Gracie cat fed consistently every day and when I'm gone for a couple days. I highly recommend.
Agnes Sze Yeng T.
Wow, it’s so convenient! Now my puppy won’t miss a meal
Design of the product is so beautiful and modern too! Love it
Deborah D.
I bought this for my cat. I had tried a different feeder and didn't like that it only had battery power. This one has batter back up for the electric power. It was easy to set up, uses military time, and was easy to program the number of "scoops" to come out. I pressed manual feed and measured the amount it put out several times in order to determine the best amount for my cat. It is also easy to change. My cat has no trouble with it. It is easy to clean the bowl. Now I feel secure he will be fed if I am not at home!
Marcia S.
The feeder works great... and when we needed support, we emailed the company and got prompt service. Very satisfied.
Taylor M.
This is amazing for anyone! But especially for someone with an overweight cat or who travels often. My cat is on the heavy side and this helps to regulate how often she eats and consistently provides her the same amount. I often take 48 trips and I am confident knowing she is a happy, not hangry girl :)
Donna M.
It is a little complex to program and the writing on the control panel is very small. So I accidently set it for breakfast AND LUNCH, while we were away. My daughter is very unreliable as a cat feeder when we travel and my boys are usually quite slim when we get back from a trip. So that is why I bought this automatic feeder. Since there are 4 of them and two are real bullies - I set it for 15 portions figuring there is only so much the 2 bullies can eat and there would be some left for the other two. This time they looked like they were quite plumped up when we got home!!!! The Wopet feeder works like a charm!!
Jessica S.
So far this has been pretty useful to my schedule with work. I can watch from my camera to make sure they get fed at the time they want while at work.
Zaina M.
It works great! Makes my routine a little smoother and the cats are fed a small amount multiple times which I believe is healthier for them! Just a couple little things, it's very loud when the food dispenses and the voice record is poor quality (sounds distant). However, these are just small things and I am overall pleased with the product.
Veronica S.
Great product! I got it for my indoor/outdoor cat. Knowing the the cat will be fed on schedule give me peace of mind and freedom to go away for the weekend without no pet sitting planning. The cat also would healthier since his portions are controlled. Great customer service too. I highly recommend this product!
Michele M.
My dog thinks it’s a toy that will keep dispensing treats if he hits it enough so I had to put this box around it. Other than that, super reliable and great product! Would recommend.
Hamza R.
I bought this a few days ago and it is absolutely amazing. I never have to worry about portions or feeding times again!
Carter K.
Does the job it says, flexible and intuitive software/interface and is fairly unobtrusive design-wise.
Ricardo F.
My cat LOVED IT!! I had tons of issues with the previous feeder and now everything is just perfect!
And Toulouse seems to be extra curious and interested in the food because of my voice when it drops! I just love that feature!
100% recommended
Viviani M.
very precise, fast shipping, excellent product, easy to use and very nice and comfortable
Amy M.
After a few months of using the automatic feeder and being thrilled with the product the dispenser seemed to be getting stuck and not dispensing the meal. After trying to make adjustments it seemed to have a problem. After I contacted customer service they immediately offered to send a replacement. So far Stella is a happy dog with a full tummy. The set up is very easy. I like how the lid is clear so you can see when to refill the dispenser.
SAMANTHA HUBBELL
THIS THING IS AWESOME. My cat was waking me in the AM for attention more than anything. However, with a scheduled 6am meal she leaves me be or comes back to snuggle. It's so easy to add or change meals for when i'm out of town. This is so convenient! I wish I would've splurged for the model you can control from your phone though :)
Rachel Coddington
This automatic pet feeder has taken the strain of having someone come over and feed my cat. It came packaged very well and bubbles wrapped accordingly. The control panel is easy to read and came with simple instructions. The set up was painless. Excited to see how my cat responds to this.
Dave
This has worked very well, and I have been very impressed. It was very easy to set up. I would definitely buy again.
Tina
A little bit pricey but does what advertised
Savannah
The only down side is that you have to know military time because the feeding schedules are from 12 am all the way to 24 but it doesn't giver you an AM or PM sign like a lot of clocks do. But other than that this is amazing. My cat was a little freaked out at first from the noise but now shes use to it and its only been 3 weeks. LOVE this, such a good investment. I also bought the batteries for the back up in case the power goes out which it has a few times so far and my kitty still gets fed.
cspstevepowell
Easy set up and works perfectly. 60lb dog fed twice a day.
Connor
Could not recommend this product more! Not having to worry about feeding my dog at the same time each day is so worth the money. Highly customizable schedules and and portion sizes make this product amazing. Backup battery power ensures that your animals never miss a meal, and it's very easy to clean! Customizable internal hopper can be switched out according to whatever size food your animal is eating. The only downside is that I think my dog likes this feeder more than me now!!
Buyer in New Mexico
I found setting the portion size a little difficult.
Had to set it on 2 portions to get the correct amount.
Wish it offered more than 4 Times for feeding.
And I find it impossible to open the lid with only one had.
You must push in the button with one hand and open the lid with the other.
Better if the lid popped up or at lease released when you push the button.
Emily N. Kaestner
So easy to use! Great addition for our dog.
Jon
Needed this because my work schedule varies daily. This can be set up to dispense food up to 4 times a day at whatever time you schedule. I have a small dog so I set it to give out 1 cup. A neat little feature is that I can record my voice to let my dog know it is time to eat! I am very happy with this purchase!
Marissa F.
I haven’t tried it yet but the pet feeder came very fast!!! Also I was slightly skeptical because there is no customer service phone number; however Sherry has been great in answering all of my question quickly! I will update my review once I try the product! Thanks again Wopet!
Laura
It took a little while to set it up, but now that we have it programmed (time set, portion amount, etc.) it is such a blessing! I have a large dog and the amount it dispenses on setting 12 is perfect. It has 4 time of day settings which is nice, we only use 2 of them. It was easy to program. My dog hears the food drop and instantly comes and eats, it's really a nice addition and well worth the price.
Wopet Customer
Makes feeding your pet so easy! I am away at work a lot and no longer have to worry about getting home in time to feed. Plus I know she's getting evenly spaced meals which makes her digestion much better. My cat now knows that her food comes from this machine which has made her cry/meow/beg for food a lot less improving our relationship. I honestly wish I bought this machine years ago!
Michael R.
My only "issue" is with the dish. The food bounces out of it while it is dispensing. Having a French Bulldog means that he's gonna find every last nugget regardless of where it is even if it means pushing the machine over to get to it. I worked around the issue by elevating it and substituting the supplied dish with a large deep sided steel dish that catches each portion.
Sue
Easy to set up. Batteries great for electrical outage problems we experience. I don't use the voice notice; our dog figured the times out quickly.
Loren
Love this feeder. Sometimes a little food slips out if you bump into it but it serves its purpose.
Ross G.
My step-cat was used to unfettered access to all areas of the living space prior to moving in with me. Due to my allergies as well as her fondness for dumping whole glasses of cold water on me in my sleep, she is no longer allowed to be in the bedroom at night. This isolation is clearly bothering her as evidenced by the continual and repeated scratching at the bedroom door, generally 1-2 hours in advance of when her impatient self expects to be fed.
I bought this automatic feeder hoping to disassociate myself and my fiancee from the feeding process and maybe leave us the hell alone at night for once. In that regard, it has worked quite well.
The feeder comes with two different dispensing "paddles," one for large food and one for smaller kibbles. it ships with the large one installed, but it only takes a screwdriver and about 10 minutes to swap them out. All of the food contact surfaces (bin, paddles, dish) can be removed and hand washed which is nice. I was a little concerned that the cat would find a way to knock the device over and get to the food reservoir, but it is pretty sturdy and the lid latch is designed with a nice "child lock" feature that will keep animals from getting in.
Programming the meal size and schedule was surprisingly easy. The instructions are not quite perfectly translated, but if you have programmed an automatic coffee maker before you could probably figure this thing out without the instructions after poking around for a little bit. The voice record function is fun, although I don't think the cat realizes it is my voice coming from the Food Robot.
Overall, I am very pleased with the quality of this automatic feeder, and it has significantly reduced the amount of hassling I receive from my beloved step-cat. If she has complaints I just tell her to take it up with the robot.
CAB
Follow the instructions to ensure proper setup and it works as it should. Great device!
cat feeder
cool product an added benefit, I got our cat to comfort my elderly Mother, but because I'm the one that feeds her she stays around me too much and not with my Mom. Now she won't associate me with food, hopefully she will do her job and hang out with mom some more.
I would suggest making a better seal on the top to keep the food fresh and opaque cover to keep sunlight out.
It would be nice if it was easier to remove the feeding tray for cleaning.
I think a trap door on the bottom that opens when the food dispenses would be a good idea, it would help to keep the food fresher and keep pests out.
H. Momose
I bought this about one month ago. It has been working consistently.
Trucking family
Works perfect for feeding my cat small amounts at a time !!! Easy to set up .. so fun to use ... any pet owner who is away from home alot needs this !!! Well worth the price...
Lizziedubya
The instructions claim each portion size is 5g (small dial) or 10g (large dial). I converted 100g of dry cat food = 1 cup. I don't know if my kibble is different or if the machine instructions are wrong because I measured 4 dial turns = 1/2 cup for my kibble. I would recommend you do the same to make sure you are not over or under feeding your cats! Also there's no labeling of which dial is the small or large one. So far my cats like and use it tho!
Cinttie
You can set the portion size and up to 4 meals a day! It does not hold as much food as I would like so i will probably buy another since I have 2 dogs, but it works beautifully and can be used with batteries or plugged in!
EH
This is an amazing product. My only gripe is that the clock is cheap and slows down over time. Other than that, this is an excellent product.
Belge
allows big volume of food for multiple weeks to be stored and dispensed.
Kayla & Debbie
I just got this yesterday, so I can't speak to how it works long-term. But so far it works great!... after one minor hiccup. When I changed the rotating pinwheel-like mechanism to the small one, I definitely installed it backward. This meant that virtually no food came out the correct end, and almost all the food got lost IN the dispenser (oops). So this review is mostly to say don't be a dumba** like me and install the thing backward ??. One other thing to note, I don't love that the feeding measurements are in grams. It was a little difficult to figure out the correct feeding size, but with a bit of trial and error I got it down. So far kitty loves it!
I just got this yesterday, so I can't speak to how it works long-term. But so far it works great!... after one minor hiccup. When I changed the rotating pinwheel-like mechanism to the small one, I definitely installed it backward. This meant that virtually no food came out the correct end, and almost all the food got lost IN the dispenser (oops). So this review is mostly to say don't be a dumba** like me and install the thing backward ??. One other thing to note, I don't love that the feeding measurements are in grams. It was a little difficult to figure out the correct feeding size, but with a bit of trial and error I got it down. So far kitty loves it!
