- Feeding your pet automatically or using the manual feeding from your mobile device instantly.
- HD Camera for voice and video recording, work as a smart pet camera with a connected app that lets you see, talk, and play with your pet.
- Connecting with your pet while you are away with the supported audio chat/recording.
- Sharing your favorite moment on social media directly.
- Large/Small size food rotator for all sizes' pets. Each meal can range from 1-39 portions.
Designed with Your Pet in Mind
Stay connected with the WOpet APP. Feeding your pet is just a click away.
Keep your pet excited about meal times.
Everything is controlled through your phone.
Help control body weight and establish good eating habit.
720P HD Camera
Work as a smart pet camera with a connected app that lets you see, talk, and play with your pet.
Straight Forward and Easy to Use
If I just wait here, my dinner will drop faster, right??!😹😽
Simple APP Control
Customer questions & answersAsk a Question
Where do you insert the SD card?
Mine does not require a SD card, it records on the app. You can send videos and pictures from the app. The videos and pictures are stored on the app with no monthly fee. Hope this helps.
-Mike. April 6, 2019
Where can I get another power supply cord?
From the manufacturer’s website. I recommend the chew resistant cord. It is listed under accessories on the website.
-By Shannon Skokos on May 28, 2019
Could u set it to stop an unauthorized eating for if u have 2 dogs with microchip
No. It is not equipped with a microchip reader.
-By Shannon Skokos on April 22, 2019
Does this have a locking mechanism for the top so that my dog can’t get it open & take all the food out of it?
In order to get to the food, you need to hold in the button on the side while simultaneously lifting the lid. The food supply should be safe from your dog.
-By Brad Kulis on November 28, 2019
How many portions would a 1/2 cup be?
About 4. Each portion of my cat food seems to be about 1/8 cup
-By Amy S. on July 17, 2019
Can you see the food dish from the camera to ensure the food dispensed appropriately?
The feeder has a 120° Wide Angle camera, but you can not see the food dish.
-By WOpet Team on January 7, 2022
How long does the battery last?
Normally the batteries will last for half a year. Please note that the batteries are not included in the package.
-By WOpet Team on November 25, 2021
Does this pet feeder also work without wi-fi? I'm worried about my furbaby going hungry if the internet goes out.
This feeder supports wifi functions when plugged in, and can be controlled through the app. Once programmed, with batteries installed, it will still dispense food according to the programs when there is a power outage or network failure.
For more information about feeders differences, check the page: feeders differences.
-By WOpet Team on November 24, 2021
I need a new power cord.
The power cord together with the adapter is available for sale. Please check on this link: https://www.wopet.com/collections/accessories/products/power-adaptor-for-wopet-pet-feeder.
-By WOpet Team on November 17, 2021
How to reset the feeder?
Long-press the SET button on the center of the feeder until it buzzes like “Ding-Dong”.
-By WOpet Team on September 15, 2021
One of the Automatic Feed Meals stopped working while the other five work fine. Any way to make it work again?
Check if the meal is set to ON and please note that the feeder is using a 24-hour military time system.
If it's still not working, reset the feeder and re-connect it.
-By WOpet Team on September 15, 2021
Can you setup the camera to detect motion and notify cell phone? Our dog keeps eating all the cat food while we are gone.
The feeder doesn't support motion detection now.
-By WOpet Team on September 6, 2021
Can I connect to the video camera when I am not at home?
When connecting the feeder, you should be at home to use your phone to pair with the feeder. Meanwhile, the phone should be close to the feeder.
If connected before and the app shows offline, just refresh the page and log in again.
-By WOpet Team on July 17, 2021
The red light is flashing. The wifi connection is good and I can see the camera on my phone. However, it will not dispense food. I removed all food, wiped everything clean and still no food is diispensed.
Please clean the food debris in the food outlet as there are two infrared lights and they may be blocked.
If it's still not working, please contact us via firstname.lastname@example.org.
-By WOpet Team on July 2, 2021
I have re-installed a few times, Also we registered . But the app I won’t open
We have updated the sever, and please try again.
-By WOpet Team on June 24, 2021
Why does the feeder not play the personally recorded message when dispensing? The sound effect is on in the app but the message is mot played.
Check if the feeder will make any sound when long-pressing the SET button.
And contact us via email@example.com and we will help.
-By WOpet Team on June 18, 2021
My son bought me a wopet dog feeder but is missing the feeding cycle what can I do
We will contact you through firstname.lastname@example.org, and arrange a feeding cycle for you if it's a packaging mistake.
-By WOpet Team on June 7, 2021
is it compatible with alexa? Wich Skill ?
It only supports custom skills, and they are open skills: ["device name" fire], ["device name" launch], and feed skill: ["device name" feed "number"].
For detailed information, please visit the WOPET app.
-By WOpet Team on June 3, 2021
How do I reconnect it after my wife changed? I can’t find this information anywhere.
You can click "remove the binding" on the app, and reset the feeder. And then re-connect the feeder to the new 2.4 GHz wifi.
-By WOpet Team on May 7, 2021
Hi I had an automatic feeder from wopets for the last 4 years I just changed to the Sprite II and I can’t see my pet any longer with night vision as before. Can you advise. I wouldn’t think that in a newer version of a machine and more expensive this feature would be removed.
Please try to reset the feeder and re-connect it. If it's still not working, please provide videos of it to email@example.com, and we will help you.
-By WOpet Team on April 19, 2021
how much in cups is setting 15. I have two of these feeders for two dogs and they are getting fat lol. trying to cut down on serving size but don't want to starve them either.
For this feeder, one portion is 5 grams with the smaller dispensing wheel and 10 grams with the larger wheel. The larger is installed by default, and 15 portions would be 3.75 cups (set, one cup weighs 40 grams, and 15 portions weigh 150 grams).
-By WOpet Team on April 6, 2021
Is the tray easily removed for cleaning?
Yes, the tray can be removed for cleaning by gently pressing it down.
-By WOpet Team on March 10, 2021
Why doesn’t the voice record option work in the app? I’ve tried deleting and reinstalling the app, but the app fails every time I attempt to create a recording.
When recording, keep pressing the recording icon, and don't exceed the seconds. If still not working, please contact our customer service through firstname.lastname@example.org.
-By WOpet Team on January 14, 2021
Do you deliver to Paris, France?
For now, we don't support shipment to France.
-By WOpet Team on January 12, 2021
Is the spinal that portions and dispenses the food hard plastic or rubber?
It's hard plastic.
-By WOpet Team on December 29, 2020
I am from Australia. It seems that there are only US and Canada in the shipping country option. Could you please advise how I can place the order and get delivered to Australia? Also, do you provide 240V adapter to suit Australian voltage?
Sorry that we don't provide product shipment to Australia now at our website or Amazon store.
-By WOpet Team on December 11, 2020
Can you connect to the feeder via WiFi while it is only powered by battery?
When connecting the feeder, it needs to be plugged in, beacuse if it's only powered by battery, some functions in the app will be limited.
-By WOpet Team on November 20, 2020
Will this still feed a pet if the WiFi in the house is down? Say I am on vacation and there is a storm and it knocks out the internet. Will my pet still get fed?
Yes, it will still dispensing food according to the meal-settings on the app.
-By WOpet Team on November 10, 2020
My wifi feeder has two lights. Green and Red. I cannot find any manual to tell me what they mean. Currently I unplugged the machine to fill it. Now the red light is flashing and the green light is solid. The connection to my phone seems fine. - what do these lights mean? - please provide the URL to a detailed user's manual. Thanks.
The red light flashes and the green light is always on, which means there is feeding abnormality. Please check if the food is stuck in the tray and in the food outlet. The user manual URL is attached, please have a check:https://cdn.shopify.com/s/files/1/2548/4866/files/FV01-compressed.pdf?v=1596847088.
-By WOpet Team on October 10, 2020
Can you adjust the camera anyway so you can see how much food is actually been dispense and which cat is eating from it when you have more than one cat?
No, the camera cannot be ajusted. And its angle is 166 ° in horizontal direction and 126 ° in vertical direction.
-By WOpet Team on October 9, 2020
Does this not come with a stainless bowl? The bacteria that can live on plastic gives my cats acne..
Sorry it doesn't come with a stainless bowl.
-By WOpet Team on September 23, 2020
Is it possible to program the feeder without using the app? We have a PetNet feeder that is no longer useful because their servers are no longer responding. I know that you can't guarantee that your servers will be up and running forever, so what happens when they aren't?
I am sorry to tell that this model is only app-using design. But our newest feeder--WOpet Patrol 15-Meal Automatic WIFI Pet Feeder has both manual feeding and scheduled time feeding through app functions. Maybe you can have a look at it:)
-By WOpet Team on September 3, 2020